Penn Highlands Healthcare has adopted Doximity's clinical AI suite, Doximity Dialer, Doximity Ask, and Doximity Scribe, across its nine hospitals, replacing a patchwork of separate tools with a single set that handles patient calls, clinical questions, and visit documentation. For a system that has served Pennsylvania communities for more than a century, the logic is simple: give clinicians technology that works at the point of care without pulling their attention away from the patient in front of them.
What the clinical teams get
Doximity Dialer, a secure, HIPAA-compliant telehealth platform, lets staff call patients from any device while showing a verified Penn Highlands number on caller ID, with no downloads or logins for patients to join a video visit.
Doximity Ask is a HIPAA-compliant clinical AI, purpose-built for medicine, giving clinicians verified answers at the point of care and handling the documentation and administrative work that should not be consuming their day. An independent Stanford/Harvard study ranked it highest for safety among U.S. clinical AI tools.
Doximity Scribe is an ambient AI documentation assistant that generates notes during in-person and virtual visits, giving physicians back time for face-to-face conversation with patients.
Why it matters to Penn Highlands
"Doximity offers tailored ways to optimize search output and streamline processes for our entire system," said Russell Cameron, MD, chief medical information officer for Penn Highlands Healthcare. "By bringing these new technologies together under a unified platform, Penn Highlands Healthcare continues to modernize its care delivery framework. This partnership ensures clinicians spend less time navigating software and more time focused on delivering personalized, high-quality care to patients across the region."
The system-wide adoption reflects how health systems are approaching clinical technology today.
"Penn Highlands Healthcare's decision to adopt Doximity's AI-powered clinical tools across nine hospitals reflects a broader shift of health systems moving to fewer, vetted and trusted tools, not a patchwork of point solutions," said Aaron Kornetzke, general manager of enterprise solutions at Doximity. "We're proud to help their physicians be more productive and deliver better care to their patients."