Welcome to the 2019-2020 Residency Navigator season. Last year, over 75% of 4th-year medical students used Residency Navigator to discover and explore over 4,000 residency programs, 275,000 ratings and reviews, alumni maps, specialization analyses, and more.

The 2019-2020 Residency Navigator will launch in early July. We’ve created this list of Frequently Asked Questions to help answer some common questions before this year’s launch.

General Questions

There are 2 different types of Residency Navigator surveys. What is the difference between the two types of surveys?

The Satisfaction Survey allows current residents and alumni to provide ratings on several program characteristics and submit an anonymous written review of the residency program where they trained.

The Nomination Survey asks eligible candidates to nominate up to five residency programs that provide the best clinical training in their specialty, which is then weighted to construct an analysis that is nationally representative of the opinions of board-certified U.S. physicians in that specialty.

When do the Nomination and Satisfaction Surveys open and close?

The Nomination and Satisfaction Surveys both opened on May 13th. The Nomination Survey closes on June 11th and the Satisfaction Survey closes on November 1st.

When does the 2019-2020 Residency Navigator launch?

The 2019-2020 Residency Navigator launches in July.

Who is eligible to participate in the Nomination and Satisfaction Surveys for Residency Navigator?

Eligibility requirements to take the Satisfaction Survey:

  • a participant must be a Doximity member who is either
    • (1) a current resident with at least 1 year of residency OR
    • (2) an alum who has graduated from his/her program within the last 10 years. If an eligible participant has already completed a Satisfaction Survey before, he or she will be ineligible to participate again.

Eligibility requirements to take the Nomination Survey:

  • a participant must be a Doximity member AND
  • a U.S. board-certified physician in one of the 28 specialties covered by Residency Navigator. Eligible physicians are welcome to participate in the Nomination Survey every year. How can eligible participants access the Nomination and Satisfaction Surveys?

There are three different ways eligible residents and alumni of residency programs can access and complete the surveys:

(1) Click the direct links to the surveys:

(2) Directly log into Doximity starting May 13th. Eligible participants can access the survey(s) by clicking on the survey nudge(s) at the top right corner of their homepage:

(3) Complete the Survey(s) via email. An email will be sent to eligible participants in waves starting May 13th. The email will be sent to the email address associated with each participant’s Doximity account.

I see a message that says “You are not currently eligible to participate in this survey.” Why?

There are a few reasons why you could be seeing this message:

Nomination Survey

  • You are not a U.S. board-certified physician.
  • You are not a U.S. board-certified physician in one of the 28 specialties covered by Residency Navigator.
  • You did not list your board certification on your Doximity profile or your board certification listed is not active (expired). Even if you are board certified, if you have not listed your board certification on your Doximity profile, Doximity will not be able to identify you as a resident of a program and an eligible participant for the Nomination Survey.

Satisfaction Survey

  • You have previously participated in a Satisfaction Survey in prior years
  • You have not yet completed one full year of residency
  • You graduated from your residency program more than 10 years ago
  • You have not listed your residency (with start and end years) on your Doximity profile page. If you have attended a residency program and have not listed the program on your Doximity profile, Doximity will not be able to identify you as a resident of a program and an eligible participant for the Satisfaction Survey.

If you have forgotten to list your board certification and residency program on your profile page and would like to still participate in this year’s surveys, please add the information to your profile and then contact support@doximity.com so we may correct the data and send you the appropriate survey links.

I have not received an email with the Nomination and Satisfaction Surveys. Why?

The Nomination and Satisfaction Survey emails will be sent in waves starting May 13th. If you have not received an email yet and meet all of the above criteria, you can participate by clicking the direct links to the surveys here:

Nomination Survey: https://www.doximity.com/surveys/best_residencies/new
Satisfaction Survey: https://www.doximity.com/surveys/residency_satisfaction/new

The Nomination and Satisfaction Survey emails being sent out to participants include the same exact links, so rest assure that participating via the direct links is the same as participating via email.

If you click the link(s) and see a message that says “You are not currently eligible to participate in this survey”, please read the section above titled “I see a message that says “You are not currently eligible to participate in this survey.” Why?”. If you still feel that you should be eligible, please contact support@doximity.com for further assistance.

I logged into my Doximity account and do not see a Nomination Survey or Satisfaction Survey nudge. Why?

It most likely means that you are ineligible to participate in one or both of the surveys. If you are eligible to participate and you still do not see a nudge, please use these direct links as an alternative:

Nomination Survey: https://www.doximity.com/surveys/best_residencies/new
Satisfaction Survey: https://www.doximity.com/surveys/residency_satisfaction/new

Where can I find the Review Guidelines for the Satisfaction Survey?

You can access this year’s Review Guidelines for the Satisfaction Survey here.

Frequently Asked Questions By Program Administrators

I am a program administrator, how can I access Residency Navigator?

If you are a program administrator who is also a physician, please use your Doximity account to login and view Residency Navigator.

If you are a non-physician program administrator and want to access Doximity, please email support@doximity.com so Doximity can generate a guest access link for you.

Some of the information on my residency program’s page is incorrect. How can I update or correct it?

As a program administrator, you will not be able to directly edit or change any of the information yourself.

If you would like to update or change your Program Summary, please email residency@doximity.com with a paragraph that is 150 words or less.

We gather the following information from the ACGME database:

  • Name of program (we display the program name exactly as it is listed on ACGME)
  • Program phone number
  • Program website URL
  • Program Director and Program Coordinator names and contact information
  • Total Filled Spots
  • Accredited Fellowship Programs
  • Where You’ll Spend Your Time

If you would like to update or change any of the information that we gather from the ACGME, please correct this information on the ACGME database. If you have updated the information correctly on the ACGME database, your information will be displayed correctly on your residency program’s page in Residency Navigator when it launches in July.

We derive the following residency program statistics from your population of residents and alumni on Doximity:

  • Board Certified percentage
  • Gender Balance
  • Top Feeder Schools
  • Top Alumni Cities
  • Percentage of Alumni Who Subspecialize
  • Alumni Publication Percentile
  • Alumni Clinical Trial Percentile

In order for Doximity to properly attribute the data from your program’s population of residents and alumni to your program’s statistics, your residents must include the following information on their Doximity profiles:

  • Residency Program With Years Attended, located in the “Education & Training” section
  • Medical School, located in the “Education & Training” section
  • Board Certification, located in the “Certification & Licensure” section with a currently valid certification (if applicable)
  • Subspecialty, located in the top black banner (if applicable)

In order to ensure that all of your residents and alumni are properly associated to your residency program, please complete and send this spreadsheet to residency@doximity.com.

Where can I find the 2019-2020 Residency Navigator methodology?

This year’s Residency Navigator methodology has not been released yet. However, you can find the 2019-2019 Residency Navigator methodology here. Please note that last year’s methodology does not necessarily represent the methodology for this year’s iteration of Residency Navigator, which may or may not include any changes from last year.

Where can I find the 2019-2020 Residency Navigator Program Director Kit?

This year, we have created a Residency Navigator Program Director Kit to help you familiarize yourself with Program Director best practices, including personalizing your program’s page and encouraging survey participation from your residents. Additionally, it contains review guidelines for the Satisfaction Survey. You can download the 2019-2020 Residency Navigator Program Director Kit here.

If you have any other questions not answered by the FAQ, please email support@doximity.com.

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