Artificial intelligence (AI) has boomed in recent years, spreading across industries of all types. It’s no surprise that health care is seeing increased use of conversational AI, particularly in the form of medical chatbots. But are these tools secure, trustworthy, and worth the investment?
Here’s what public-facing medical AI chatbots are, what they can do, and why products like Doximity’s DoxGPT are different, more secure, and make a bigger impact in your practice.
What is conversational AI?
Conversational AI is a form of artificial intelligence that simulates real conversations through voice or text. This AI uses natural language processing (NLP) to learn and process human conversation and machine learning (ML) to understand interactions and improve answers as it learns. Conversational AI can take the form of digital assistants like Alexa or Siri, or of chatbots on websites like GPT products.
What Is A Medical AI Chatbot?
A medical chatbot uses specialized conversational intelligence to help physicians access information, complete administrative tasks, and make clinical decisions at patient appointments. These tools, unlike general-purpose chatbots, are trained and fine-tuned with reputable medical texts. This allows them to understand medical knowledge and quickly surface relevant results to prompts.
Medical chatbots, of course, do not replace a doctor’s judgment. Instead, they act as live assistants to reduce administrative noise and interruptions in their daily practice. For many doctors, nurse practitioners, and PAs, medical chatbots are a faster, more intuitive way to get answers to simple questions around drugs, symptoms, diagnoses, and more.
How Medical Chatbots Differ From ChatGPT
ChatGPT and consumer-facing medical chatbots are built for the everyday user; they are built for broad knowledge, general reasoning, and everyday questions and queries. Medical chatbots, on the other hand, are clinician-facing and should be tailored for clinical safety and accuracy. Medical chatbots should include guardrails and be sourced from academic articles and other peer-reviewed content, making them better equipped to interpret clinical data, notes, and prompts that ChatGPT may handle inconsistently.
Medical chatbots should also be designed with compliance requirements, such as HIPAA, in mind. This means the tool behaves more like an assistant to the physician than a public conversational model.
What is DoxGPT?
DoxGPT’s data spans almost every drug, journal, guideline, and landmark trial. It’s built with a cross-linked design that helps users surface accurate, peer-reviewed answers and evidence quickly.
Unlike ChatGPT-like products, DoxGPT is grounded solely in clinical-quality evidence*.* Complex drug interactions are well mapped, and the most relevant medical information at the point of care is summarized and concisely presented. It means fast, accurate answers that serve as a helping hand to doctors and clinicians everywhere.
7 Ways DoxGPT Is Changing Healthcare
1. It Relieves Clinicians Of Administrative Burden
DoxGPT can automate time-consuming physician tasks, such as summarizing lengthy medical records, generating patient care instructions, and even preparing referral letters. By taking on these administrative to-dos, physicians get their time back and can more easily focus on patient care during the visit.
All recommendations and documents should be signed off on by a physician, but ultimately, DoxGPT reduces cognitive load for busy medical professionals.
2. It Stays Ahead Of The Terminology Curve
Any clinician will tell you, healthcare terminology is constantly evolving. Whether it’s new drugs, revised billing standards, or diagnostic terms, it’s a lot for clinicians to keep up with. Medical chatbots like DoxGPT keep pace with continuous updates. Because they’re consistently being trained, they can sometimes pick up on the new language, jargon, and abbreviations faster than your live clinical staff can.
DoxGPT helps doctors quickly clarify new, unfamiliar terms, medical standards, and more. It can help translate shorthand into clear language, which is particularly helpful for busy medical staff.
3. It Scans Medical Databases With Speed And Precision
Before medical AI, searching up drug and medical information was a tedious task for physicians. Parsing large volumes of clinical literature was time-consuming, as the data was rarely formatted or structured in a way conducive to rapid knowledge absorption.
DoxGPT (optimized for a medical context) can interpret prompts and queries almost instantly, returning focused, peer-reviewed answers rather than untrustworthy, generic search results.
4. It Avoids The AI Guesswork
Because DoxGPT blends AI and indexed medical data, its responses to prompts are more reliable and free of typical AI-generated text. Each answer is grounded in structured datasets rooted in real evidence, without compromising the speed of a general GPT tool.
5. The Results Are Structured Every Time
If a physician has a question, searching for a peer-reviewed article will do in a pinch, but wading through walls of text doesn’t make finding answers particularly efficient. DoxGPT structures results in a way that’s easily digestible every time, by:
- Putting conclusions first: The most important information comes right at the top.
- Tables: Results are clean, scannale comparisons for things like guideline criteria and drug options.
- Web-based dictation: Results are available and cleanly formatted for desktop and mobile.
DoxGPT also enables projects, which let users save preferences and even templates for recurring medical tasks, such as discharge summaries or project notes.
6. It Provides Secure Text Messaging
DoxGPT also provides users with secure text messaging. Physicians can copy and paste text drafts into emails, their SMS platform, EMR, or fax. DoxGPT also supports attachments, so users can upload labs, files, or anything else to provide context and ask DoxGPT to extract meds or treatments.
7. It’s Highly Accessible
At Doximity, we pride ourselves on providing accessible digital tooling to medical professionals. Over 80% of doctors, nurse practitioners, and PAs in the U.S. use Doximity, and all of our tools, including Doximity Scribe, Doximity Dialer, and DoxGPT, are completely free.
Streamline Operations At Your Practice With Doximity Today
If you’re looking for ways to better source answers to questions and prompts in your practice, consider DoxGPT. It’s a free tool that works at the speed of AI and is backed by medical evidence doctors can trust.
Download the app and sign up for free to get started.