Telemedicine has become an essential across specialties and care settings, but like in-person care, it also imposes an administrative burden on clinicians. Luckily, AI has been one emerging answer to smooth out the experience between doctor and patient over a screen.
Virtual care platforms that embed clinical AI directly into their products are changing healthcare professionals' workflows, and Doximity Dialer is at the forefront of AI innovation in telehealth. Here’s how AI fits into telemedicine workflows in 2026, and how Doximity is streamlining work with a full clinical suite.
How Does AI Fit In With Telemedicine?
To put it simply, when a clinician sees a patient virtually, the documentation workflow shifts. There’s no exam room scribe, no familiar physical environment, and looking up medical literature on the side is clunkier through a virtual visit. The physician must simultaneously manage the conversation, the audio or video interface, the documentation load, and clinical decision support on the same device.
AI for healthcare fits in a few ways. Some telehealth platforms offer integrated scribing for each call, some support documentation drafting, and some make it easy to toggle to a clinical decision support search bar.
The result is a telehealth experience where the tech works in the background rather than taking up the physician’s time and attention. The move from distraction to attention, and the reduced administrative burden after the fact, are where the clinical value of AI in telemedicine is most felt.
How Does It Reduce Clinical Burnout?
Administrative burnout is a recurring issue for clinicians. Keeping up with the latest in medical literature, writing patient communication, drafting documents like referrals and treatment plans, charting, handoff documentation, and more are all on a physician’s plate, on top of patient care.
AI-integrated telehealth reduces this burnout by taking the documentation task on before, during, and after the visit. When a call ends, a structured clinical note is already ready to go, meaning the physician only needs to read and sign off, for example. Physicians who are not spending their evenings finishing charts increase their free time to spend it however they choose.
Doximity Dialer: Trusted by Today's Clinicians
Doximity Dialer allows clinicians to call, text, and video call patients directly from the Doximity app. It features customizable caller ID that can display the physician’s practice or hospital name rather than a personal phone number. The platform is HIPAA-compliant; patient and physician privacy is protected; and no developer setup or IT implementation is needed.
Dialer supports audio and video from mobile or desktop. Clinicians can use the very same platform for secure communication, document drafting, drug monograph data, and even a live AI-powered scribe. It’s a fully integrated component of a broader clinical workflow, and the seamless integration of functionality is where the true value lies. Here’s what that looks like.
Why It's an Important Part of the Broader Clinical AI Suite
Doximity’s significance goes beyond the phone appointment. Because Dialer is embedded in a clinical AI suite, every telehealth encounter can be directly connected to the other tools physicians rely on in their day-to-day. Features include:
- Doximity Scribe: Clinicians can use Doximity Scribe during their Dialer voice and video calls to live-record each patient appointment. Once the visit is completed, Scribe will generate a structured note based on the clinician's preferences or specialty.
- Documentation support: Dialer users can use Doximity Ask, during or after an appointment, to draft a referral letter, follow-up communications, or anything to continue patient care.
- Drug monograph lookup: During the appointment, Dialer users can leverage Ask to search drug monograph information to better guide their treatment or diagnosis.
- Surfacing medical literature: Instead of searching for medical studies in dense, academic libraries, clinicians can use Ask while using Dialer to look up the latest evidence with a plain-language query.
- Clinical decision management: Much like a public-facing GPT product, Dialer users can use Doximity Ask as a HIPAA-compliant clinical decision management tool. Over 10,000 Ask outputs have been reviewed by a licensed physician, and clinicians can take comfort in that extra layer of trusted peer review.
It’s important to note that no AI tool should be used as a definitive truth. Instead, tools like Scribe and Ask better serve as a guide and should be thoroughly reviewed by users. Clinician judgment is always the most important factor in patient care.
Perfect for Residents. Available on Mobile or Desktop.
Dialer is particularly well-suited for resident physicians, who carry some of the heaviest documentation burdens in medicine. For residents juggling virtual consults, follow-ups, and their educational responsibilities, tools like Doximity provide features that reduce friction rather than add to it. Residents can surface clinical information quickly to practice when tested on the spot, use it to draft documentation to learn clinical voice, and use the Scribe + Dialer combination to watch their role-plays back and learn from the experience.
Doximity is available on desktop and mobile, which reflects the reality of how clinicians work. A resident finishing a telehealth call on their phone between rounds and a specialist conducting a virtual visit from their office are both well supported by the same platform.
What to Look for in an Effective Telehealth Tool
Physicians evaluating telehealth tools in 2026 should make HIPAA compliance a non-negotiable baseline. Beyond compliance, the most effective telehealth tools:
- Offer a built-in scribe
- Support documentation drafting
- Work with clinical support tools easily
- Are available on mobile and desktop
- Support calls, video calls, and text messages
- Protect the privacy of physicians
It’s also worth noting that accessibility and ease of use matter. You don’t have to break the bank to get started with telehealth, and implementation should be straightforward and without IT intervention. Finally, the learning curve should be minimal.
Try Doximity for Free Today
Doximity is already trusted by 85% of U.S. physicians and is free to use for doctors, nurse practitioners, and PAs. Dialer, Ask, and Scribe are user-friendly, secure, and highly intuitive. For those looking to truly simplify their workflows, Doximity’s clinical AI suite is a well-rounded option.
Try Doximity for free today. Signing up only requires your valid healthcare credentials, and using AI in a secure, effective way is right within reach.